CGA Frequently Asked Questions

1. What is the CGA?
2. What is the CGA product offering?
3. What if I am not eligible for the NGA Data pre-load option?
4. What do I get when I purchase a CGA?
5. What do I get with Optional CGA Service Plan?
6. What is the difference between the Model Year and Software Build?
7. What is the frequency of data updates?
8. Has the CGA been accredited?
9. What are the different ways Client Applications can access data on the Appliance?
10. Does the CGA support my client application?
11. What is the CGA Certified Client program?
12. What if I have a problem with my CGA?
13. What is the price of the CGA (for qualified US customers)?
14. How can I get more information on CGA?

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1. What is the CGA?

The CGA by Northrop Grumman is a true appliance; an integrated bundle of software, hardware, and data engineered to efficiently perform specific functions for a well defined purpose. Simply stated, the CGA provides operational simplicity at a lower cost. The logistics of creating and maintaining application ready data with world wide coverage is expensive, time consuming and requires specialized expertise. The CGA offers a high quality solution at a lower cost (for both initial implementation and maintenance) by using standardized processes and COTS products. The CGA addresses initial data population, maintenance, security accreditation, and hardware configuration issues that are associated with building such an implementation. It also optimizes access to geospatial data through a set of innovative tools that are transparent to the user. Data management and system administration are built into a Service Plan that includes updates of CGA software and data, including hardware upgrades in a secure environment.

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2. What is the CGA product offering?

Hardware -Three hardware configurations are available: 1) a rugged server supporting up to 50 users; 2) a vehicle mount server supporting up to 50 users; and, 3) a rack-mount server supporting up to 300 users.

Software – Windows Server 2003 64 bit O/S, ESRI ArcGIS Server® (version 9.3); Data administration tools; Content Management tools (for Automatic Updating); Voyager 1.0 (Data Discovery) and Application Services (WMS v1.1.1, KML v2.0, SOAP, REST, Mapping, Gazetteer Place Finding)

Data - The NGA unclassified data holdings for RPF, VPF, and DTED with the addition of general worldwide data coverage (ESRI ArcGIS Data and Maps) and NGA Geonames (includes USGS Geographic Names content). Groups within the DoD and Intelligence Community that have access to NGA Limited Distribution data will be eligible to receive the NGA data pre-loaded option at no additional cost.

The NGA Data on CGA is classified as Limited Distribution (LIMDIS) by Department of Defense (DOD) Information Security Program, in compliance with and in implementation of Executive Order 12356, "National Security Information," Information Security Oversight Directive No. 1. National Security Information" (32 CFR Part 2001). All recipients and users of CGA must therefore be screened, pre-qualified and adhere to security regulations.

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3. What if I am not eligible for the NGA Data pre-load option?

The CGA Base Unit configuration (without NGA data pre-loaded), is commercially available without any restrictions.

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4. What do I get when I purchase a CGA?

The initial purchase includes a 1 year service plan for data and software updates, Help Desk support, and a hardware warranty. An optional CGA Service Plan can be purchased for the out years.

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5. What do I get with Optional CGA Service Plan?

The Optional CGA Service Plan includes the items listed above and, in addition to refreshing data and software three times each year, the hardware will be replaced after receiving your third year of purchased support. The customer retains the existing hardware, and all licenses and support transfer to the new hardware.

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6. What is the difference between the Model Year and Software Build?

Model year refers to the CGA Unit hardware, which is updated and released on a regular basis. Software builds are independent of Model year release. Software builds are released only when additional capabilities have been added to the CGA software baseline. Please note that the Model year will determine the price of the optional Service Plan.

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7. What is the frequency of data updates?

Data will be distributed every 4 months (three times a year) in March, July, and November, as updates are made available from NGA.

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8. Has the CGA been accredited?

Yes, by several customers. For more information about accreditation of the CGA, please contact info@cjmtkappliance.com.

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9. What are the different ways Client Applications can access data on the Appliance?

There are four different methods for accessing data on the CGA:
- File sharing (to support applications such as FalconView)
- Geodatabase Access (to support CJMTK Mission Applications and other clients using ESRI ArcGIS Products)
- Web Services (to support WMS v1.1.1 – OGC Standard, KML v2.0 or SOAP – ESRI Map Services)
REST API

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10. Does the CGA support my client application?

The CGA is a commercial product offered through the Extended User Community option of the CJMTK contract to the entire DoD and intelligence communities. This option does not have the restrictions associated with the CJMTK software provided through the Toolkit Option.

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11. What is the CGA Certified Client Program

CGA Certified Client Program has been created to provide CGA customers with the assurance that a client application can access the CGA data. Each CGA Certified Client has undergone a series of standardized tests conducted by the CGA team. A current list of CGA Certified Clients is maintained at: www.GeospatialAppliance.com/CertifiedClient

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12. What if I have a problem with my CGA?

There are two ways to get help:
1. On-line documentation
2. Help Desk support available Monday through Friday 8am – 5pm (EST) via the CGA web site: http://www.cjmtk.com/CGAWeb/CGAHelpDesk.aspx

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13. What is the price of the CGA (for qualified US customers)?

For current pricing and Order Forms, please refer to the CGA website www.GeospatialAppliance.com.

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14. How can I get more information on CGA?

Visit the www.GeospatialAppliance.com web site for additional product information.